Employees ‘Actively Disengaged’ In The U.S. As Engagement Reaches A New 10-Year Low 

Published on January 22, 2025

A new report from Gallup reveals employees in the United States are “actively disengaged” from work, assisting with the new 10-year low of employee engagement, HR Dive reports. 

Work detachment is increasing across state lines for employees under the age of 35 in industries such as finance, technology, transportation and professional services. Towards the end of 2024, the report showed the lowest level since 2014, with only 31% of employees being engaged in comparison to 17% of employees being actively disengaged.

Of approximately 79,000 U.S. employees surveyed throughout 2024, the engaged employees’ percentage dropped two points from 2023, with close to 3.2 million employees feeling less engaged. The engagement of Generation Z employees declined by five points. Gallup’s chief scientist for workplace management and well-being, Jim Harter, highlighted that employee involvement reached its peak during COVID-19 days. “In Gallup’s trend dating back to 2000, employee engagement peaked in 2020, at 36%, following a decade of steady growth, but it has generally trended downward since then,” he said. 

There are reasons why 2020 was a golden era in the Human Resources area. Harter emphasized some of the differences seen in that year versus 2024. Amongst the 12 engagement elements studied, there were alarming drops in areas of main concern, like work expectancy. Only 46% of employees have a clear sense of what is expected of them in the workplace, which is a massive drop from 56% in March 2020. Thirty-nine percent actually feel someone at work cares about them in comparison to 47% five years ago. Lastly, compared to 36% in 2020, only 30% feel encouraged within their development. 

Even managers are feeling separated with only 31% admitting to being actively engaged. 

The numbers have set an alarm off throughout corporations as such research will make it harder for C-Suite level executives looking to retain the right talent for certain roles. However, according to Forbes, some have already worked through the trenches to assist in bringing these numbers back to 2020 status. Gallup encouraged some success strategies that would help attain that goal. 

The firm encourages companies to specify the culture and purpose of a role. Leaders should define what the team culture looks like and work with employees to align with organizational goals. In addition to training managers to heighten strong relationships with team members, it’s also recommended that executives invest in employee engagement by hiring managers who possess a vital skill set – inspiring teams. 

In times when productivity is low, employees want to feel seen and safe, with the result being better results in the workplace. 

RELATED CONTENT: Universal Orlando Mardi Gras To Feature T-Pain, TLC, Kool And The Gang And More